[. . . ] As an ENERGY STAR partner, Canon U. S. A. , Inc. , has determined that this product meets the ENERGY STAR guidelines for energy efficiency. All information regarding non-Canon products was compiled from publicly available information. Trademarks · · · · · · · · · Canon is a registered trademark of Canon Inc. PhotoRecord is a trademark of Canon Information System Research Australia. [. . . ] For non-XP Windows, open the My Computer window, and then double-click the CD-ROM icon. Double-click the CD-ROM icon on your desktop to start installation. Installation CDROM not working properly Confirm that there are no problems with the Setup Software & User's Guide CDROM. If there is any problem with the CD-ROM contact the Customer Care Center. CD-ROM, Unable to proceed beyond the Printer Port Screen Reinstall the printer driver 1. Carefully follow the procedures described in the Easy Setup Instructions and reinstall the driver. 41 Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks appears / Printed Ruled Lines are Displaced Possible Cause Ink tank is not seated properly Print head nozzles clogged Try This Check that the ink tanks are firmly seated in the print head and reseat them if necessary. Printing Pattern When a specific color is missing from the nozzle check pattern, clean the print head. Cleaning" Print Media not loaded with Check that your paper is loaded with the correct print side facing up. the print-side up Note Follow the instructions packaged with your speciality media for loading and handling. Incorrect paper type On the Main tab, confirm that the Media Type selected matches the paper loaded. In the Print dialog box, confirm that the Media Type selected matches the paper loaded. Be sure to set the Print Quality setting to High for Windows or Fine for Macintosh. Avoid" Print Paper feed roller is dirty Follow the steps described below to clean the paper feed rollers. If envelopes or post cards do not feed properly, even after correcting any paper curl, clean the paper feed roller. Ensure that the printer is on and there is no paper loaded in the printer. Hold the Resume button down and release after the Power lamp flashes three times. Hold the Resume button down and release after the Power lamp flashes three times, then feed the sheet of paper. If the printer still does not feed the envelopes or the post cards properly through the printer, even after the cleaning operation, repeat the procedure. Gently pull the jammed paper out of the sheet feeder slot or the paper output slot, whichever is easier. · If the paper tears and some of it is left in the printer, turn the printer off, then open the front cover and remove the piece of paper. If you cannot reach or remove the torn paper, do not attempt to disassemble the printer yourself. · If you cannot extract the paper, turn the printer off, and then turn it back on. Close the front cover and reload the paper into the sheet feeder, then press the Resume button on the printer. 44 Troubleshooting Handling Error Messages When a printer error occurs, the Power lamp flashes. [. . . ] 6 57 Index POWER button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 POWER lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Power lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Print dialog box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 9, 42 Print Head Alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32, 34 Print Head Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . [. . . ]